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Global Cry · Car emergency quick card

Witnessing a Road Traffic Collision: What to Do

Help without becoming another casualty.

Emergency999 / 112Immediate danger / emergency services
When to get emergency help

Call 999 or 112 for a serious collision, casualties, trapped people or a dangerous road obstruction.

Do this in order

Keep the sequence simple.

Safety → Help → Details
01
Protect yourself first

Stop only if you can do so in a place of relative safety. Do not create a second collision by stopping dangerously.

02
Warn and reduce danger

Use hazard warning lights if appropriate. Keep yourself and other uninjured people away from moving traffic.

03
Call emergency services

Give the exact location, direction of travel, number of vehicles and what you can see about casualties.

04
Do not move injured people unnecessarily

Move a casualty only if immediate danger makes it necessary. Do not remove a motorcyclist’s helmet unless essential.

05
Give first aid within your ability

Follow emergency-service instructions and use first-aid skills you genuinely have.

06
Be a useful witness

If safe, note what you saw, your location, time and contact details. Stay available for police or emergency services.

Do not
  • Do not stop in a dangerous position.
  • Do not enter live traffic to collect debris or photographs.
  • Do not move casualties unless immediate danger makes it necessary.
  • Do not let curiosity put you or others at risk.
Details to collect when safe
Date / time
Exact location
Direction of travel
What you saw
Vehicle registrations if safely visible
Police reference
Your contact details for police
Notes
After the immediate danger has passed
  • If police request a statement, record what you actually observed rather than assumptions about fault.
  • If the incident was distressing, give yourself time before continuing a long drive.
Official basis: Highway Code rule 283 · Highway Code Annex 7 Reviewed Aug 2026 · Follow police, emergency-service and current official instructions. globalcry.org
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